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Billing

Plans, the device meter, grace period and the customer portal for DockCrate by BufferSol.

Plans

Free (free): 25 devices, 1 tenant, 15 catalog apps, Rings and rollback, Community support.

Starter ($24.99 per month or $249.5 per year): 100 devices, 5 tenants, Full catalog, Rings and rollback, macOS, Audit log, Email support.

Professional ($49.99 per month or $499.5 per year): 1,000 devices, Unlimited tenants, App Sets, Scheduled windows, Webhooks, Client PDF reports.

Business ($74.99 per month or $749.5 per year): 2,500 devices, 25 Custom Apps (VM-validated), Defender patch queue, Policy backup, Priority support.

Fleet ($99.99 per month or $999.9 per year): 5,000 devices, 100 Custom Apps, SSO-enforced RBAC, 99.9% SLA, Custom quote above 5,000 devices.

Device meter

DockCrate by BufferSol bills on managed devices. Devices are counted nightly from Intune. Devices with no check in for 90 days are not counted. Each plan lists its device limit above, and a banner shows your count against the limit, for example 108 of 100.

Going over the limit does not stop anything for 14 days. Upgrade within that window to stay on the same footing.

Education and non-profit

Education and non-profit organizations pay $34.99 per month for Professional, with proof of status.

Checkout

Choose a plan in Settings, then Billing. You are sent to a Stripe Checkout page to pay. When payment succeeds you return to the app and your plan updates within seconds.

Customer portal

Use the portal to change plan, update your card, download invoices and cancel anytime. Open it from Settings, then Billing, then Manage billing. A cancelled plan stays active until the end of the period you paid for.

Failed payments

If a card payment fails, your plan stays active for 14 days while Stripe retries. After that the account falls back to the Free plan limits. Your data is kept.

Billing webhooks

Billing state is synced from Stripe through a webhook at https://dockcrate.buffersoltech.com/api/stripe/webhook. The endpoint verifies the Stripe signature and is idempotent, so retries are safe. You do not need to configure anything as a customer.